Money-Back Guarantee Policy
We expect 100% customer satisfaction. For this reason, if you feel that any of our coffee-based appliances do not meet your expectations, you are free to return them within 14 days and get your money back.
Our money-back guarantee is based on UK law. The product must be used under normal conditions based on instructions, be undamaged by the user, and has original purchase proof. The appliance should be handled just as you have received (including all the extra parts, accessories, bonus products, or gifts).
To get your refund, you must contact us and get the return instruction. You will receive your money back within 14 days.