Product Warranty Policy
All of our products in stock are carefully chosen from the best brands, which guarantee high performance and reliability. Each of the coffee-based appliances in stock will be repaired or replaced during the warranty period if:
- They have defects in materials and workmanship.
- They break down within the warranty period under normal use that has followed instruction manuals.
- If your coffee appliance is not running properly or perhaps not at all.
Each appliance is backed by a free warranty period from 6 months to 5 years, depending on the brand and the appliance type.
Exclusions from Warranty:
Regardless of the brand and appliance, we have exclusions from warranty, which includes:
- Damage occurs outside what would be the ordinary or expected use for the product.
- Damage occurs due to natural disasters ( including but not limited to fire, flood, etc.)
- If any parts of the products are replaced without our approvement
- If the product serial number is unreadable
- Damage and failure of product maintenance in accordance with the applicable “Owner’s Manuals”.
- Clear external damage
In all other cases, the product replacement or return occurs based on the coffee machine brands’ warranty policy.